Preparing for Class

Arrival

• Please arrive 5 minutes before the start of class to ensure that athletes are ready to start class without a rush.  Please avoid late arrivals, to ensure proper warm-up and to avoid disruption of the program.
• Parents/caregivers must come to the entryway with the child and await until the child is greeted/checked-in by their coach.  Curb-side drop off is not available in keeping with insurance requirements.
• Please be safe and watch for speeding cars in the parking lot.
• Only participants/athletes will be allowed into the gym itself. 
• Please come dressed for class, so that the start of class can move along quickly and efficiently.
• If you know your child will be absent, please advise us via email as soon as possible.

Departure (Pickup)

• Parents/caregivers must arrive on time for pick-up and await their inside the gym for the child to be released by the coach. For safety reasons, children are not allowed to walk independently to the car.
• Please arrive 5 minutes before the end of class, as participants/athletes must be picked up immediately when their class ends. Extended care is not available.
• The coach will release participants to their parent/caregiver. 
• Please be safe and watch for speeding cars in the parking lot.
• Those picking up participants may be asked to show a photo ID to verify their identity. Please ensure that everyone with permission is listed with us to pick up your child(ren).

What to Bring

• Full bottle of water for hydration (reusable water bottle labeled with your athlete’s name). Water only please, no other beverages.
• Proper and comfortable athletic-style attire: form-fitting clothes to allow safe movement of the body, such as shorts/leggings and t-shirt (NO skirts, NO dresses, NO hoodies), or gymnastics leotard. Please REMOVE necklaces, or any hanging jewelry. Long hair must be pulled back. Athletes will be barefoot for class/training in the gym.
• For classes over 2 hours, a healthy nut-free snack.
• Good energy and readiness to have fun!
• Smiles 🙂

Gym Policies

• Gym Access. Only athletes and staff may enter the gym (Tot & Adult programs excepted).
• Equipment. Gymnastics equipment may not be used unless under coach supervision.
• Shoes. Outdoor shoes must be removed and left at the front lobby before entering the viewing area / gym.
• Viewing. Our viewing area is small. In consideration of other viewers and staff, please avoid the use of cell-phones or noise-emitting devices in the viewing area.  For best experience of those in the viewing area, viewing is available only at designated times: regular viewing for the Kinderfun program, pre-determined times only for other programs. Viewing available for the first class your child is participating in.  No viewing for camp, as the space is used for class activities.
• No photo/video from the viewing area. To protect all athletes’ right to privacy, NO photography or filming of children is permitted during class. Opportunities for visual memories are available (and encouraged) at the holiday recital and spring showcase.
• Food & Drinks. Water only inside the gym.  Other food and drink are allowed only in specific designated areas outside the gym..
• We STRIVE to be a peanut/nut-free environment.  Please help us keep it that way.  All participants are asked to refrain from bringing in products that contain or may contain peanuts, nuts and/or nut products.  Remember, peanut/nut allergies are of the most common food allergies, with potential life-threatening consequences.  Please be aware and read the labels carefully.
• Behavioural Conduct. Aggressive, abusive or otherwise disruptive behaviour toward staff or other club members will not be tolerated. Our club is a True Sport member and committed to the Responsible Coaching Movement.
• We reserve the right to terminate participant membership at any time, including situations where a participant is unable to keep up with safety protocols.
• Coaches, class times & age range are subject to change based on availability and demand.

Tot & Adult: Program-Specific Policies

• Adults are expected to be active and to participate in the class with the tots.
• Please be aware of other groups in the gym.  Safety is of utmost importance. You are responsible for your tot throughout the duration of the class.
• Aggressive, abusive or otherwise disruptive behaviour toward other class participants or parents will not be tolerated
• Stay with your group.  Both adults and tots must stay with the coach and the group on the event/area they are on.  For safety reasons, tots should not be running around the gym.  Moving to another area of the gym is not permitted. 
• Phones and electronic devices are not permitted during class – those should be silenced and put away during class.

Communications

Coaches do not have access to email or phone during class. If necessary, please email the gym or leave a voicemail message and the coach/staff will respond as soon as possible. Please note that the office may be staffed intermittently – the coach/staff will respond as soon as possible. Please help us maintain safe operations and do not enter the gym. Side doors may be open for ventilation, not for entry. Thank you for your understanding and cooperation